March 20, 2020
To our valued customers,
The outbreak of the new coronavirus (“COVID-19”) has impacted businesses worldwide. We want to assure you that GCP Applied Technologies remains focused on the health of our employees and customers.
For the safety of all, we are committed to following strict Centers for Disease Control and Prevention and World Health Organization guidelines. GCP employees who have job functions that can be performed remotely are productively doing so. Our team is monitoring the situation daily and taking all appropriate precautions. We will continue to share communications as this situation unfolds.
We are open for business.
GCP has activated its business continuity team of senior procurement, supply chain and operations executives. This team is coordinating closely across our entire organisation to help us remain responsive to this evolving situation and to your needs. GCP has a strong presence in the regions we serve, and our operations group has been focused diligently on our inventory levels in order to help offset potential supply issues should they arise.
Here for you.
Our sales and customer service teams are working hard to support the needs of our customers. We recognise that many of our customers may want to arrange advance shipments of materials in anticipation of job site demands. We understand that need and will work with our customers to accommodate such requests where we can. We are here for you. Please reach out to your sales representative or customer service for the same level of service you have come to expect from us.
This situation obviously continues to evolve quickly. We are taking appropriate steps to help manage risks and meet the needs of our customers and suppliers. We are committed to keeping you informed as we all work together to address these unprecedented events.
On behalf of our employees around the world, I wish you and your family good health.
President and CEO